Delivery Schedule & Area

We’ve been using Cedar Spring Water for the past 3-4 months, and we couldn’t be more impressed with the service. The delivery is always on time and well-organized, and the reminders keep everything running smoothly. It’s so convenient to have a reliable water delivery service, especially when everything is managed with a clear calendar and regular updates. Mary has been fantastic—she knows what she’s doing and her reminders and attention to detail makes the whole experience even better. I highly recommend Cedar Spring Water to anyone looking for great service!

Cedar Springs is amazing in terms of water quality and service. You order when you need to and it's a matter of just replying to a text message. Every person at the company is super helpful

I have been ordering water from Cedar Springs for a few years now and they have never disappointed. The water is great but the service is even better. Even after I’ve forgotten to order, Mary has made sure I get the water delivered!! So appreciative of their wonderful service!

Great Service - Mary always follows up with us to make sure we do not run out of our bottled water at both of our offices - never forgets, always professional! As well the delivery driver, Glen, delivers promptly with a smile and a little chat every time! Thank you for the great service.

Our small office has been receiving water delivery from Mary for over 5 years. She is great to deal with and very prompt with communication. Great job Mary!

Cedar Springs has been delivering water to our company Nor-Line for many years. Their staff are courteous and always ready to assist with our needs. We have wonderful relationships with everyone there, especially Mary in customer service and Glen our longtime delivery driver. As we move to our new location, it was really good to hear that Glen also delivers to that location.

We have been dealing with Cedar Springs for our water delivery for at least 10 years and they are great to deal with. Mary from accounting is always a pleasure. Thank you for always being so easy to order our water from!

Its been years we are using "Cedar Spring" bottled water and they are one of the best service providers. Very friendly customer service, delivery person and really great helpful. I recommend every business to use Cedar Springs for water delivery.

Mary and everyone at Cedar Springs are always incredibly helpful. They are like clockwork- always emailing to remind me of delivery in my area and billing is also always punctual and accurate. Truly great service!!

Our firm has been drinking this spring water for many years now. It is very clean, natural and has a very refreshing taste. Their customer service is also outstanding and delivery always on time. Highly recommend for anyone who's looking for pure, high-quality water.

In the recent months, both me and my spouse were very interested in finding alternatives to the tap-water. While the GTA area has some of the best general drinking water in the world, we didn't appreciate the fluoride that you could clearly taste in it. During the visit to my brother's, we tried their Cedar Springs and were blown away by the difference in taste. If you're concerned about micro-plastics and want the water that goes above and beyond mandated laws, this is the one to get. Our health kick continued when we decided to ditch as much plastic as we possibly could. We were very happy to see that Cedar Springs offers the glass water containers. We immediately took advantage of that. Side-note: also make sure that your water dispenser has no plastic containers (what good is that healthy water, if it's sitting in some plastic chamber in your dispenser, waiting to be consumed?) - we bought the Avalon 3 bottom loading water cooler (no plastic container), but you do your own research. The entire experience with Cedar Springs continues to be extremely positive. Two Marys (one in customer service, the other in accounting) have been incredible with response times and onboarding. The delivery is phenomenal (every 2 weeks, so we will have 6 bottles total to make it last), the quality and taste are great and most important of all - we feel like our family is having a much healthier alternative to the general tap water. I highly recommend Cedar Springs.

Yesterday was my first bulk water delivery with Cedar Springs and I was impressed. I called Jeremy during dinner just having learned I was out of water. Without hesitation he said he would be at my home within the hour…and no surprise he was there. Kudos for great service

I've been a customer of cedar springs for over 20 years straight. I've moved 5 times over that period. And honestly, I've not had a single issue with them over that entire period. Their delivery workers work extremely hard. It is not an easy job. And I'm sure they deal with a lot of headaches with the water delivery. Pretty simple, if you want good and friendly service be consistent. When you know they are going to arrive, get your empties ready, do the quick exchange and let them get on their way.

I absolutely love Cedar Springs, the water is so fresh and the deliveries are sooo convenient. My first 3 years I rented their water coolers which was awesome and affordable. Mary is the individual who has been supporting me and my orders/account for the last few years and she rocks! Always responsive, helpful and sending me reminders to get my water restocked. Highly recommend Cedar Springs to anyone who wants fresh, clean, tasty water :)

I’ve had good experiences with customer service, nothing to complain. But their water has a deep rich taste, i’ve tried one other spring water bottle service and the taste doesn’t compare. I would suggest getting spring water for drinking and not reverse osmosis/distilled because your body needs the minerals that’s found naturally in underground spring water. You can also drop off empty bottles at their headquarter if you need to (if you missed out on giving them back)

Cedar springs has very good employees, professionals, carings,and the best employee is Nadine from the sales department, she goes the extra mile to help,to explain to setup your account,she is really big asset for this company,keep the good work Nadine and thank you very much for your help and attention.

I have been customer since 2018! I'm very happy with their service and all their staff are very courteous! If I missed putting an order they remind to do so. I have to highlight that Mary has been really wonderful! 10/10 customer service!

Update**** They did drop off the next day at no charge at all, thank you for fixing the issue. Have been using them for a little while, they missed us on a delivery date said we would be priority, waited 4 days, got a call confirming we were on the schedule and then yet again we're informed that the driver had issues and they would contact us within 3 business days. My customers were without water for a few days before I went to Fortinos and bought my own water. So much for convenience. Not sure if I will be using them again as I have 3 other locations under different companies that are using them, will have to find out another company to provide water for my businesses.

We have been getting water delivered from Cedar Springs for 2 years now. I chose Cedar Springs because my mom was a customer and they offer glass bottles and I’m trying to eliminate as much plastic from our lives as possible and the water really tastes amazing. I drank their water for years at my old job so I knew it was good. Delivery is always smooth and Mary and Silvia are really awesome to deal with if I’ve ever had a question.

I can’t say enough great things about this water and this company! The water is delicious!!! The delivery / ordering system is easy and efficient. Mary and Silvia (and all the customer service staff) are so wonderful and quick to attended to any customer support needed. I highly recommend Cedar Springs!

I had Cedar Springs changed our water filter. Sepi K helped us. The service is wonderful.

I'm really happy with my R/O system. Sepi was super helpful with billing and setting up the new system. They sent their great technician really quickly every time , and the technician was friendly and knew their stuff. My system works great, and I'm very pleased, Thank you Cedar Springs Water

I've been using the reverse osmosis system for over a year now, and my experience has been consistently positive. Initially, I relied on Karry's assistance, and her customer service was exceptional. Since Sabi took over, the seamless transition and continued high-quality service have maintained my satisfaction. Hats off to the team for their professionalism and commitment to excellent customer support

Great water, great service. Thank you. Using their service for a while now and having only the best experience.

Great customer service as always from Mary. I have forgotten to get our order in on time on multiple occasions and she had always been there to bail me out. Thanks again!!

Great bottled water company! Emily is fantastic and has even called when I forgot to place an order so I wouldn’t miss a delivery. Water is delivered right to my condo door and any issues I’ve had have been resolved quickly and easily!

After my first taste of such a delicacy of Cedar Springs water, I subsequently gathered all Dasani, Aquafina, Evian and Fiji water bottles within my vicinity and turned them to ash. It goes without saying, tasting cedar springs water is like sipping the gentle streams of a waterfall. As a high-quality water connoisseur myself, I take pride in the crisp and refreshing taste I have found only in Cedar Springs water. Their support team and drivers are the hero’s of this modern world who will stop at nothing to quench your thirst. I encourage all readers to waste no more time, your future water provider has been found!

I have been with this company for over 10 years. They are very reliable and their customer service is top notch. Mary is always quick to respond to my inquiries. Thank you cedar springs you have a loyal customer here here

We've been a happy Cedar Springs customer for many years and plan to continue for years to come! Their customer service is excellent and so are their delivery people. They make us feel like we're part of the Cedar Springs family, not just a customer.

Great service! Shout out to Anisha who always responses to our requests promptly, and their driver who works very hard to deliver us water in a timely manner!

Amazing Customer service from Mary!!! We were late ordering, but she made it work for us and we got our water on time :) Great to see this care !

We use Cedar Springs at our office and they're a pleasure to work with: reliable, responsive, and renewable. Highly recommended for office spaces!

Cedar Springs provides great tasting and exceptionally high quality water which our family loves! Their customer service is friendly with an efficient discounted pick up option for those located out of a delivery zone (which we are). They even offer glass bottles which we really appreciate. Loyal customers that cannot reccomend this service enough!

Amazing!!! Fast efficient and lovely. Cedar Springs Keep up the most amazing work. Keira L ( inside sales) was amazing to speak with. She helped out a lot with the product and the plan I was looking for. For my office staff. I also decided to take the same plan for my personal use. I recommend Cedar Springs to everyone. I appreciate you. The whole company is amazing, especially any staff you speak to. I also received another call the next day before delivery from Emily ( in customer service) she is so amazing and lovely. Cedar Springs management keep up the amazing work hiring happy positive hard-working individuals. Keira and Emily, I appreciate you very much for your service and keep being positive and happy the way you are.

I love having mountain valley spring water delivered straight to my house! It's so important to drink quality water. Change your water and you'll change your life! Also the staff is amazing and always so helpful. Thank you Emily and Tim! Appreciate your incredible customer service.

Yesterday I was not in the office and didn't get chance to place an order. And the delivery day was today. This morning when I came in the office I contacted MARY to place an order as we were running out of stock of water. It wasn't possible as we have to place an order before a day of delivery. But MARY tried her best and contacted driver and she arranged a same day delivery for us. And we received 10 Bottles today. Yeahhh!!!! Such a great service I have ever received. MARY you are wonderful. Really appreciate your help. Great Customer Service...!!!

Mary in customer service is amazing. She is always eager to assist and provide information as needed. Our company has been a client for many years and during Covid our orders were not as frequent, the team at Cedar were always accommodating.

I have been a Cedar Springs customer for many years, they not only have great tasting, quality spring and distilled water but I like that they offer glass jugs (I taste plastic when the bottles are not stored in glass) in this world full of plastic and it’s harmful chemicals. Their customer service is exceptional also, my account manager Mary knows that my life can get really busy after various times that I had forgotten to order and missed the delivery window for my area; she goes the extra mile for ne now since then to remind me to order if I need water which I greatly appreciate!

Shout out to my Customer Service Rep Anisha and the Cedar Springs team - the water tastes amazing, Anisha's fantastic at handling my team's hydration needs and the entire process from order to delivery is seamless. A+!

Great product, great customer service, great price. Extra special thanks to our superstar, long-time Delivery Driver, Narad!

I have utilized Cedar Springs for water services for several years now and the water and services has been fantastic. They provide a dispenser unit that includes hot and boiling water. They also have a glass option for water which is fantastic. I highly recommend them.

Could not be more impressed with this organization. I used to exclusively drink Fiji and Dasani water but after experiencing this company's amazing service, customer support, and consistent stellar taste, I'll never drink any other type of water again. 10/10 would recommend.

Smid Construction has been a customer of Cedar Springs for many, many years. Earl has been delivering water to us since we started with Cedar Springs. He is always very friendly and pleasant and always coming in with a smile of his face. He goes above and beyond to ensure customer is satisfied. The reason we are still with Cedar Springs is because of Earl. His service is excellent and we would not trade him for anyone else. Thank you Earl for your 5+ service. We consider Earl an asset to Cedar Springs and should hire more employees like him.

Simply the best and most reliable bottled spring water suppliers even through the worst phase of the pandemic! The customer service reps know exactly what you need and will do just whats required ! I used be with Canadian springs earlier and they were so bad I almost wanted to stop drinking water. These guys do it right and have had no issues at all.

I love the quality of the water and they have great customer service. They just need to improve their billing department and they would go from 4 to 5 stars.

Awesome water, awesome company, doesn’t get better than that

Updated Mar 21 - I got a phone call from Anna the supervisor of the accounting department, today, I got my issues resolved immediately. Just want to be fair, so I changed my review to 4 stars. FORMER REVIEW: Accounts Receivable reps have attitudes and lack of knowledge. Good luck if you want to resolve an issue with them.

Amazing, thank you so much Brent and everyone at Cedar Springs. Several months we had issues with our water, finally next door neighbour recommended this great company. Brent solved it, professional, knowledgeable true pleasure to get service from. 5+++++ 👍thank you everyone and best wishes.

This water company is like other amazing quality: in addition their drivers are truly the best. They make the process so easy. So thanks to them and their amazing water & service

The service is fantastic and the drivers are great and have no problem with the extra precautions regarding COVID protocols. Super easy to communicate, the reminder emails to place orders is great for me as I don't have a consistent use so being able to order only what I need every 2 weeks works great. Strongly recommend them.

Top notch bottled water. It is by far the best tasting out there. I will be a customer for life. The staff is very helpful. Our delivery guy is amazing and deserves his own 5 star rating. Good team over there. Keep up the good work.

Great tasting water and great customer service very friendly guy Hamilton.

We are so grateful to have a company that delivers real spring water in non-toxic glass bottles! We have been using their services for over 5 years now and could not be more happy. Our Waterdown, Hamilton driver is great, always so friendly and willing to help out whenever we need it!

I have been having water delivered from cedar springs for the past 2 years. Both glass and plastic water bottles. My only face to face with them has been through their delivery service. Let me tell you, of the 2 years, every delivery has been of the correct amount, billing and always on time. That's 100% (a perfect) delivery for the past 2 years. Dealing with Cedar's delivery team has been an exceptional experience to say the least. As a customer I have 0 worries of my water being delivered and always treated and greeted genuinely by their team everytime. This customer truly appreciated all your efforts ! All the best, Ahmed

I have been having water delivered from cedar springs for the past 2 years. Both glass and plastic water bottles. My only face to face with them has been through their delivery service. Let me tell you, of the 2 years, every delivery has been of the correct amount, billing and always on time. That's 100% (a perfect) delivery for the past 2 years. Dealing with Cedar's delivery team has been an exceptional experience to say the least. As a customer I have 0 worries of my water being delivered and always treated and greeted genuinely by their team everytime. This customer truly appreciated all your efforts ! All the best, Ahmed

I work at Mountain Tire in Hamilton, On; our shop has been using Cedar Springs for several years now and we've never once been disappointed with their customer service or their product!! We typically receive a call from their dispatch office every week, checking in to see whether or not we're in need of a pick-up or water delivery, which is a welcome reminder for us especially during our extremely busy times of year. From their super friendly staff who make the weekly calls, to their fantastic delivery drivers, we've never been let down and would definitely recommend this service to anyone looking for bottled water delivery to their home or business!! 5 STARS for sure!!

Very good customer service, friendly delivery workers, and pure and clean water! Drivers always bring the water on time and with a great attitude. I've been a customer for a few years and although we moved out of Toronto, we were lucky enough to still be in the delivery area (Route 10).

Great service. I would highly recommend. Delivery direct to my door is always on time and hassle-free. Waterdown truck driver is very friendly and courteous. Customer service is great, I’ve never had an issue.

Love the water..pricing can't be beat. Delivery is always amazing and my driver is one of the best 👌 🙌 cant say anything bad about them, customer service is top tier..I have recommended many family members and you get two free bottles of water out of the deal!! They even made it easier to reorder with an email link to place your order for new bottles. Highly impressed and appreciate their impeccable service standards.

I was very surprised that I got a phone call from the delivery guy literally 2 minutes ago. 16 hours ago I was talking to the sales rep who DID say 1 to 5 days for delivery. But wow. This company has excellent representatives. I remember laughing together with each of them. The other day I was telling one of my customers I just sent an email to Cedar Springs for water. He said our work had Cedar Springs water but the company switched to a cheaper brand All the workers at his work quit drinking the new water.

Very friendly and professional driver for the hamilton area! Always a great experience. Good quality for distilled and spring water. Very convenient to order on their website as well! Two thumbs up, I highly recommend

Been dealing with cedar springs delivery services for a over four years. The Hamilton driver always has a good attitude and goes out of his way when delivering water to help. Always on time and quick to adjust when needed

Great tasting spring water. Customer service is just as good as the product. Thank you for always delivering on time Cedar Springs Water.

********* REVIEW UPDATE Several days ago I was contacted by the management team at Cedar Springs in an effort to rectify the issue noted below. I had since received my return, with their accounting department securing my refund, but they still apologized and explained that the miscommunications stemming from a particular staff member had been eliminated. They spent almost 25 minutes with me on the phone trying to find a way to safely secure my water needs, thinking of ways to ensure water could be delivered to me in time, that in the colder weather to come the bottles wouldn’t freeze if left outside, etc. Due to logistics, they could not ensure the safety of the product being delivered, and even went to far as to try to contact other providers closer to my area to ensure I have access to healthy water. Not only am I a satisfied customer, I’m proud that a relatively small Canadian family-owned company takes such pride in its customer service. I wish more companies and their management cared as much as they do. *********************************************** I reached out to the company to secure my family’s water needs based on a friends recommendation. They were very quick to set up my account, ensuring the details of my bank account were relayed to them, I was told I would be contacted for delivery scheduling and times. They assured me that it was unnecessary for someone to be home to receive the delivery/sign (I work full-time). Initial subscription fees, the cost of a dispenser, and that months fee were deducted from my bank account. Several days later, I received a call from the delivery/truck driver asking if I were home before noon. I stated that I would not be available till late afternoon. He said that would be a problem and that he needs a signature to deliver, he informed me the customer service department would reach out to me. When 2 days had gone past and no one had called me - I contacted them. The customer service personnel were courteous on the phone, but exceedingly unhelpful. The suggestions made were as follows: 1. That I take a day off to coordinate delivery 2. That a concierge or nanny be made available to sign for me 3. That I drive for an hour to their head office location in Vaughn to resolve the issue and get my delivery myself Needless to say all 3 options are out of the question, when I tried explaining that a water delivery service should not be such a burden to deal with - I was told there was nothing they could do for me. I then said I would have to cancel my subscription, and asked the customer service manager to ensure I received a refund. No refund was provided, for a service and product I never received. I’ve reached out to them by phone, and not been able to resolve the issue. Either being put on hold, or told the money would be reimbursed and there is no follow through. At this point - I’m unsure if it’s negligence, or the company is setup as a money grabbing scam. Based on the reviews I’m reading it could be a mix of both. If a customer has to reach out, and write a google review to publicly resolve an issue - it certainly means this company and it’s management team have failed their clients.

Absolutely the best customer service. If you need water delivery in Toronto, there is no better company than Cedar Springs. The delivery team is professional and always on time. The customer service team is very helpful and always picks up! We were with a different company before and switching to Cedar Springs has made my job a zillion times easier. No need to send follow up emails or calls, when they say they will be there they are.

EDIT: After the review below, CEDAR Springs representatives reached out to us for a follow up and resolved the issue within the same day acknowledging possible miscommunication on their part. --- Initial Review: We tried to become a customer and was scheduled to be delivered 4 bottles of water today. However, we abruptly received an email saying that we have been rescheduled for Tuesday next week. Upon giving them a call, we were told that we would receive a callback about the problem, which never happened. After calling them back again, we were informed that they were unable to reach the delivery person. Some time later, we receive another call saying that our street, where huge garbage trucks easily go up and down is too narrow for their delivery truck so we cannot be served, which to us, sounds like a lame excuse. If this really was the case, maybe they should have checked the street when we first contacted them a couple of days ago when we shared our address and other information. They just cost us time which could have been used otherwise to find another service provider.

A brand new very happy customer. The spring water is by far the best I've ever had, and I drink a lot of water. Delivery is great too.

We have a large staff working outside in our yard through the summers here and it gets hot, Cedar Springs has an easy system for ordering, and always show up as scheduled, Earl is a professional through and through with our deliveries, just like all the staff there. Quick to look after you and make sure we have everything we need and if you ask our guys, Cedar Springs has the best tasting water they've had! Top Marks

ABSOLUTELY THE VERY BEST SUPPLIER OF BOTTLED WATER IN THE GTA. I purchased a new water cooler and discovered that the water I was using in the past was not up to the standards of CEDAR SPRINGS WATER. After doing considerable research, I contacted the company and placed an order with Nadine from New Accounts. I found her to be very personable and answered all my questions. I purchased a bottle rack to hold the water bottles and started to enjoy my CLEANER spring water. The company makes certain promises and I have found that they absolutely honour each one of their promises from billing on my credit card to contacting me prior to my delivery date to check the number of bottles I need. In the past I purchased my water from a competing company and found the water bottles had been used over and over again. The bottles I receive from Cedar Springs are new each and every time. The delivery man for my area is also quite personable and professional. I enjoy speaking with him during our brief conversations. I am certainly happy that I have found CEDAR SPRINGS. Thank you Cedar Springs and all the women and men that make this company such a perfect and viable place to purchase water. Dale VanDemark Etobicoke, Ontario

I'm writing to express my commendation to your employee Nared, who provides excellent service . I appreciate his warm customer service he is always friendly, happy and courteous. His attention to detail is impeccable, without even asking him he helped me bring a bottle upstairs , when I mentioned that a cooler was not working he reported this to your office for me. It's the little things in life that makes a loyal customer happy and Nared made me happy today. Top Notch in my books. Thank you.

We have been nothing short of impressed with the quality and service from Cedar Springs Water Company. The Hamilton Driver is top notch when it comes to customer service and always goes out of his way to take care of our needs. The Spring water that we get in the 20 liter glass bottles has been complemented by every single person that has tried it and we drink nothing else. Thanks Guys, from AUTOBAHN AUTO SERVICE

I live in Mississauga.The delivery driver makes my day always! Very kind and welcoming every time he delivers he has a smile and remembers all the family and kids!! The water is so Pure..and the customer service is great! Please acknowledge the drivers and thank them 🙏

EDIT: Since additional restrictions and requirements have been clearly communicated with all of the drivers by management after my initial review, I add 2 more stars. This time I chose not to disclose the driver's details to the management. The driver knows who he is. He should be ashamed of himself. I had to spend two hours washing the surface of the water bottles after he delivered them. However, I will not hesitate to report him if he delivers again the water bottles unmasked, and without following public health measures. EDIT: Delivery drivers are essential workers and should be supported. Addressing one driver's behaviour in particular does not solve the issue. All Cedar Springs delivery drivers must act responsibly with regard to public health measures and not put customers at risk. Some drivers may think that, while on delivery the supervisors do not watch them, and they can get away with it, therefore they don't wear a mask and don't take health precautions. This is why a strict and clear health policy and protocol should be put in place by senior management, and should be enforced with consequences so ALL delivery drivers wear a well-fitted mask indoors and outdoors when they deliver water bottles, and practice physical distancing and hand hygiene. Cedar Springs is the best water delivery company in GTA in terms of quality of the water, and they have an amazing customer service. I will be more than happy to order again their bottled water once they resolve the issues concerning their unmasked delivery drivers described below. Good tasting, pure natural water, and excellent customer service. However, I will not order again from Cedar Springs because the delivery driver does not follow public health guidelines. While the water bottles are delivered to my door which is located outdoor, I observed from my window that the driver doesn’t wear a mask, doesn’t wear gloves, and doesn’t practice physical distancing. I even saw him stopping to talk with someone close face to face, neither of them wearing a mask, while he was holding one of the bottles that he was going to deliver to me, while the aerosols from his mouth were landing all over my bottle. That is unacceptable. The driver reminds me of some construction workers I keep seeing in construction sites, not wearing masks and not practicing physical distancing, and they are certainly contributing to drive the COVID-19 infection so high in GTA. I understand wearing a mask outdoors is not mandated by Toronto Public Health, but all Cedar Springs delivery drivers should wear a mask outdoors when they deliver water bottles, for the health and safety of their customers, and for their own protection. Do the other workers at Cedar Springs water plant follow public health guidelines? I hope so. I really would like to know more about that. Anyway, until the senior management of Cedar Springs implements and enforces a strict policy for their drivers about adhering to public health measures and personal hygiene, I will not buy water from them. This is in contrast with my experience with voila.ca drivers (from Sobeys) that wear a mask, wear gloves and practice personal hygiene and physical distancing.

**UPDATE as of April 7th** Cedar Springs support contacted me about the issues that I was having and remedied the situation. Kudos to their support team for helping me out. ------ I cancelled with Cedar due to getting a Berkey Water system (thank god - I am SO done with this trash company). Their customer service reps really need to be better. Their stance is usually very accusatory and heartless. A few months back, I was ready to cancel with them because I was going to purchase the berkey system, but unfortunately wasn't able to get one at the time due to them being out of stock. When it was time to deal with cancelling the account, they instead of giving me my bottle deposit refund back, told me that I owed them money because I apparently had 3 bottles (which I don't). My interactions with them were quite horrible and as someone who has been in customer service for almost a decade - it's really embarrassing. I carried on with their service at that time because I needed water but fast forward to today when I finally cancelled with them and they sent me a bill in the mail. The bill again, still has 3 charges for water bottles as a deposit, but get this - instead of $10/bottle, they are charging me $25/bottle. What is this? Covid tax? A scam? Both? Honestly, stay away from this company and get yourself your own water filtration system.

I have been a customer for over 10 years. Cedar Springs as been an extremely reliable company to deal with. I have also moved more than once and is probably the only company that has not screwed that up! (Re: Rogers, utilities, etc). I have moved out of province and am very sad to loose this service. I realize now how good the taste of the water compared to what I get now.

Narad is the kindest man!!! He always has a smile no matter what the weather or circumstance. Today he even loaded my water cooler for me. Thank you Narad. The world needs more people like you in our world. Keep smiling:)

This is such an amazing company with great customer service I had never had a problem before and the one problem than I did have was rectified immediately I highly recommend using this company they are honest reliable and have amazing customer service thank you Cedar Springs for being awesome

I’m really happy with Cedar Springs. I signed up with them earlier this year. Whenever there was an issue (they’ve all been minor issues) their customer service team did a great job responding. And I have the best delivery guy ever. Thanks so much Cedar Springs! This was a great decision :)

Cedar Springs has the best tasting water. Their reverse osmosis water is honestly the best tasting water on the market.

great tasting water!

Best tasting natural water ever! I will never drink fluoridated tap water again. Cedar Springs Sales and Customer Service representatives are amazing! Placing orders is easy and I don't forget because they email me well in advance and a printed schedule is provided. My delivery person is friendly and accommodating. Deliveries are timely and consistent. If you're looking for an alternative to processed, fluoridated city water, I highly recommend Cedar Springs!

Got a call back from the customer service rep. They personally reached out to address my issue and concern.

ALWAYS A FIVE STAR & FOR SO MANY YEARS... and at all levels...thank you!

I love the fantastic customer service that goes with the beautiful tasting spring water. I have been looking forever for a perfect solution for my family’s water needs and this is it. I sound over excited because ceded springs water is quality water with a naturally higher alkaline level that tastes perfectly pure. Just clean quality spring water with no bad aftertaste. And the delivery system is perfect. Emailed based reminders for re-orders and the delivery of 18.5 litre bottles that I need are always delivered with care by the fantastic, friendly and reliable delivery drivers. Even during the pandemic, contactless delivery to my doorstep on the day promised and empties picked up with no hassle. I really could not be happier with this company, it’s services and it’s great water that is very affordable as well !

What really nice, efficient people. Called, set up account easily and water was delivered. Every point of contact was easy and friendly. I strongly recommend Cedar Springs.

Cannot thank the staff (esp Emily at customer service) for always going above and beyond in helping us get the right product each time. The delivery driver, who is doing a phenomenal job during these times. Congratulations to Cedar Springs for having great staff that provide great service each time!

Cannot thank the staff (esp Emily at customer service) for always going above and beyond in helping us get the right product each time. The delivery driver, who is doing a phenomenal job during these times. Congratulations to Cedar Springs for having great staff that provide great service each time!

My experience with Cedar Spring Water has been nothing but amazing. Great service, awesome people, and quality drinking water! Highly recommend.

I could not be happier with my Cedar Springs experience. We're new to Toronto and had never ordered a water delivery service before. Our salesperson Anh Le was incredible. She knew what we needed and was thoughtful about making changes around things we missed after the order had already been placed. Plus I had my water delivered within 24 hours of making the call. Great service.

Cedar Springs water delivery is the place you can count on it. No problem too small for them. My building elevator was not working on the delivery day and for my surprise my water was delivered first thing in the next morning. Customer service is very helpful and always ready to serve you. Thank you for helping me in this difficult time. Grateful for all your help.I will recommend to everyone and definitely to elderly people like me!

The water at this company is both delicious and very refreshing. Keep up the great work!

Thanks so much Anh for your prompt response and ready to help and for accommodating our delivery immediately. Customer Service is excellent and the installer very kind and helpful.

I have never been so pleased with a company. Cedar Springs has always delivered a fantastic product and customer service is fantastic. Never once have i had an issue with this company and i would recommend them to anyone.

Excellent service, highly recommended, great friendly sales team and even the installer was pleasant and efficiently timely with the setup. 5* all across the board!

Could not be more impressed with this organization. I used to only drink Fiji and Dasani water but after seeing this company's amazing service, customer support, and consistent stellar taste I'll never drink any other type of water again. 10/10 would recommend.

Jeanine has been great help to us recently, she has amazing customer service skills, very helpful, polite and passionate about her work - When I broke a screw from our cooler, Jeanine was able to replace a new one very quickly. I admire her generosity and her exceptional personality. We absolutely love Cedar Springs & Jeanine for their fast, reliable and friendly service. We've been getting excellent service since 2008 - will stay on, we never have to worry when we missed a delivery :-)

Great company to get bottled water for your business! Nadine, Sales Rep provided excellent service to our company and she was able to rush bottled water delivery to us same day! If you want excellent service/delivery - go with Cedar Springs unlike their competitor AquaTerra Canadian Springs who couldn't deliver my bottled water hardly - I always ran out of water and poor service!!

Love this water service. Ordering and delivery is easy, quick and really VERY pleasant. I love all of the interactions I have with every member of the team. In a busy work place I need simplicity and efficiency, Cedar Springs gives me exactly that. Thank you!

StorageVault Canada Inc. has been using Cedar Springs for years. Our deliveries are always on-time and when I have missed ordering Mary makes sure that they do their best to deliver asap - sometimes arranging for a special delivery. The team is incredibly accommodating and Mary is extraordinary!! Their price is competitive, they follow-up always and they treat me exceptionally well! I have no complaints and highly recommend them! Thank you.

Superb water, outstanding customer service and guaranteed satisfaction!

We are delighted with Cedar Springs. The quality of the water is excellent and we have both a hot and cold dispenser which is so useful - no boiling kettles! Our customer representative, Mary, is lovely and extremely helpful. We missed a delivery one day and she arranged for it to come the following week which was very kind. Highly recommend their service.

In the same day I Cancelled my Canadian Springs delivery and jumped on board with Cedar Springs. My call was directed to Nadine. All I have to say is, she was fantastic. She had my account up and ready with my first order done in no time. She was thorough and explained everything in great detail. If you want to save money I highly recommend Cedar Springs. They Just won a customer over based on Nadine's excellent customer service. Good Job! I'm so Glad I found them.